Customer Operation Director

Oferta de empleo en Mijas, Málaga

Referencia: 

9409082

Estado: 

Activa

Are you the one who knows how to build success stories and long-lasting teams? Do you value a company culture driven with passionate people, who enjoy achieving results and celebrate milestones together? If you said yes- we have a job offer for you.

We are looking for determined and goal-oriented leader who creates positive spirit and inspires people to perform at their best, towards success.

As we now expand our Spanish organisation, we can offer an exciting opportunity at our HQ in Fuengirola.  This is a new position and key role within Sector Alarm’s Customer Operations Function in Spain.  This is an exciting and challenging position responsible for all existing customers in the Spanish branch.

Satisfied customers and high quality services are the core of business and you have the overall responsibility of ensuring your team to reach their goals accordingly.

Our ideal candidate matches the following:

Experience & skills

Documented leadership skills
Experience from Customer Service
Change management skills
Social skills
English both speaking and writing

Responsibilities:

Customer satisfaction
KPI´s and results for customer Operations Departments
Customer Loyality
Quality Management

Operating within a fast paced, dynamic work environment, we require our leaders to be adaptive with an ability to act and makes things happen. You are driven and outward people-person and you love creating good spirit and inspring others. Growing our business with high quality services is the top priority for you.

We appreciate academic degree and require fluency in English and Spanish. The work place is located in Fuengirola and traveling abroad is required on monthly basis. Previous experience from safety and security business is not required.

Our offer to you

We are a fast growing provider of monitored home security with a great success across Europe. We are a company with positive culture driven by ambitious people. We have fun and we celebrate achievements Satisfied employees are our strongest resource and we offer opportunities for our people to grow and develop both professionally and personally. We are an innovative company with focus on continuous improvement and we give the opportunity to influence the future in Sector Alarm.

Are you one of the right people?

Our goal is to recruit and develop the right people- this means finding people with ability to learn and develop themselves and most of all people with right attitude. A person who can clearly demonstrate their ability and commitment to our core values: goal focused, willing to improve, reliable, and customer focused.

This is a permanent fulltime position in Spain reporting to the MD.

Application

Please send your CV for this job vacancy, specifying Reference: "9409082" in the subject to: candidatos@standby.es

You can also press the blue button to join the job offer. *If you can’t see the blue button, it's because the offer is no longer available. You can still send us your CV for future professional opportunities.